Eagle Couriers has signed a £1.5m deal with BT to provide services across Scotland until August 2010 - with the option of extending to 2012. Staff from the Edinburgh-based independent courier will collect and deliver key parts and repair kits to engineers in the field.
Eagle has worked with BT for eight years, but went through an exhaustive procurement process to win the new the contract. Jerry Stewart, director at Eagle Couriers, says: "We're delighted to have secured this deal with BT
as it is a substantial contract and shows the trust built up over a number of years.
"BT wants highly-skilled engineers doing what they do best - not sitting in a van driving backwards and forwards to depots to collect the parts they need. "Having us collect and deliver those parts is a far better use of everyone's resources and has proved extremely cost-effective and efficient for BT."
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