Nightfreight's two-man home-delivery network has seen volumes grow by 20% over the past three months and 10% year-on-year, while a new customer win will boost volumes by a further 10% to 20%. In the summer, the firm added two new offerings to its two-man business - a pay-as-you-go service and a premium-to-home service - both of which have increased the firm's business, says MD Peter Louden.
"The new services have worked really well for us. Historically, customers have had to commit
to guaranteed minimum deliveries, whereas with our pay-as-you-go service retailers can suddenly use us at the last minute for a one-off delivery, as well as using us seasonally or to service a particular geographic region they can't service themselves," says Louden.
Under the premium-to-home service, Nightfreight offers a 48-hour delivery on mixed goods. "If there's a time-critical delivery, then this service is ideal," adds Louden. He adds that the focus for the next six months is to continue to grow volumes significantly in the two-man area. "Our strategy is to open up more two-man depots where we can - the closer we can get to our customers the better," says Louden.
"We're also just about to take on a major new customer, which will take our volumes up by another 10% to 20%. "Luckily, we can easily double the volumes we already handle without much difficulty due to our platform of depots," he adds.
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