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Hauliers shun advances in technology

11 December 2008

Haulage companies are constantly looking for ways to increase efficiency and profit and their quest for time saving now stretches into cyberspace, according to a study by the Chartered Management Institute (CMI).

However, the survey found that employers in transport and logistics view internet activity as a "massive timewaster", with 86% blocking inappropriate web sites and 5% imposing curfews on internet use. As a result, 10% of employees in the sector believe their organisation is a "dinosaur"  when it comes to accepting new technology, and more than half think their company waits too long before adopting new technology.

In contrast, the majority of respondents – all aged under 35 – said they used the internet for professional development (67%) and 48% said it was useful for research. Just 39% of managers focused on its use as a social space for sites such as Facebook or MySpace.

Ordnance Survey HR director Jan Hutchinson says: "The low-level adoption of technology is in tandem with employers' belief that internet use is a time waster. It's something that must be looked at because the longer this situation is allowed to remain unchallenged, the greater the likelihood UK employers will fall behind international competitors."

A CMI spokeswoman adds: "Organisations need to harness the comfort levels these individuals have with internet-based resources, because failure to do so will lead to frustration and the loss of top talent at best, or  worse, an open door for competitors to build advantage through a better equipped and enabled workforce."


Chris Tindall
Email at news@roadtransport.com
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